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My credit card was charged multiple times

All transactions on our website are pre-authorizations. Once an order has been fulfilled, only then do we fully process the transaction.

We have a two step order system:

1) When you place your order, our website contacts your credit card for pre-authorization of funds 

2) We process that transaction when it leaves our warehouse.

What you are seeing are multiple pre-authorization attempts. 

The good news? We can't ever charge you erroneously for a failed order. The bad news? It can take some time for pre-authorizations to fall off the credit card and it varies wildly from credit card to credit card. 

Here's some more information about pre-authorizations: https://www.thebalance.com/how-does-a-hold-on-a-credit-card-work-4586647