Do I need to show I.D. when receiving a delivery?

Yes, have your I.D. ready!

As per our agreement with the NSLC, all deliveries must be received by someone 19+ with valid photo identification (driver's license, passport, etc.). Our courier partners are instructed to obtain valid proof of photo I.D. as well as a signature upon arrival. Failure to provide either of these will result in a refusal of delivery. 

For more information, please contact our Customer Service Team via the chat on the homepage of our website here or email us at