Is there something wrong with my order?
"Completed" just refers to the step in our process where we've fully captured your payment. If you haven't received your order yet, no sweat! It's on its way. Once orders are marked as "Shipped," we then mark them as "Completed."
*If we do happen to have any questions or issues with your order, we promise you'll hear from our customer service team quickly and directly so you don't need to guess if there's an issue.